“Unlock Potential,
Embrace New Ideas
and Models”
Over 11190 customers and millions of dollars in increased client revenue, over 2000 efficient and enabled employees with a solution centric leadership all tell the story – A story of expanding possi-bilities.
Why Have a TOS Maintenance Agreement with Sceptre Communications?
- Priority Service – All customers on a TOS Maintenance Agreement receive priority for any service or MAC requests.
- Two-Hour Response Guarantee – We can provide an extraordinary 2-hour response to Major alarms/failures, minimizing potential downtime.
- 24×7 support – our on call technicians are able to provide support after hours.
- Regular system back-ups with cloud storage
- Free software upgrade every year
- Discounted block of hours – Add a block of hours to any maintenance package at a 15% discount. This provides no charge, no invoice service calls throughout the year.
- On-site training – We can provide your staff with 2 hours of free user training per year (Gold and Silver Packages)
- No Cancellation Fees – Simply provide us with 3 months’ notice.